Classical
Music Public Radio
by
Laurence Vittes
When investing in cultural stocks becomes a routine financial activity,
as one day it certainly must, investing in classical music will be all
the rage.
More people than ever before know that classical music exists. Many of
them even know what classical music sounds like.
Andrea Bocelli and the Three Tenors are huge hits. Charlotte Church is
on her way up. Bernard Holland compares young girl violinists in a Sunday
column in the New York Times . That old flick Amadeus continues
to resound, and Mozart sales continue to grow. Public television gives
major space to broadcasts of the Metropolitan Opera and New York Philharmonic
and to specials like Turandot from the Forbidden City. Mixing sophisticated
artistic concepts and soap opera, Hilary and Jackie becomes a mild
hit and is widely discussed in the leading media. Modern music, once a
doormat, has not only benefited, it has helped to lead the surge.
John Adams’ music is everywhere. Pierre Boulez is a celebrity. The Kronos
Quartet is the most well-known string quartet of the day based on its playing
of almost totally unknown composers. Were they to modify their artistic
credo and perform a Beethoven cycle in major cities around the world, it
would become a media event of monumental proportions and a very difficult
ticket to obtain. The best young conductors, like Nagano and Salonen, are
more attuned to the music of the 20th century than to classical war-horses;
and they are profoundly committed to being present at the creation of the
music of the 21st century.
This widespread availability and recognition has been achieved without
the presence of conventionally titanic interpreters of the mainstream repertoire
such as Toscanini and Furtwängler, Heifetz and Oistrakh, Rubinstein
and Schnabel, or Casals and Piatigorsky. It’s true that such figures still
cut a wide swath through the classical music world through their myriad
recordings, but it’s not the same as if they were appearing regularly on
the concert stages of the world (imagine how gigantic the classical music
economy would be then!).
A large and pivotal part of the industry’s success must be credited to
classical music public radio, which has played and continues to play a
pivotal role in building awareness of classical music as a distinct musical
genre and in promoting the sales of the vast range and proliferation of
classical music products.
Classical music public radio makes it possible for record companies to
attain visibility and credibility. It provides key advertising and promotional
means and venues for orchestras and opera companies and chamber music series.
Classical music public radio trains professionals in what William Kraus
calls the “high art” of articulating the classical music experience to
audiences with a wide range of backgrounds and listening skills, making,
as Kraus says, “the complex simple and accessible.”
There is no doubt that classical music public radio is profoundly attuned
to its audience. Based on my work with more than 200 stations from 1991
to 1998, I’ve found that classical music public radio enjoys not only an
intimate relationship with its core audience, but also a deeply committed
one because of the perception that classical music is an endangered art
form that needs not only proper support and nurturing but protection from
bullying.
Classical music public radio could do more.
Its hybrid status, as a not-for-profit animal whose lack of adequate public
funding requires it to raise money and occasionally operate as if it were
a for-profit business, tends to makes it conservative at just those crucial
points of audience development and promotion where it should be most innovative
and daring.
Classical music public radio also needs to acknowledge the truth of Kraus’
dictum that the education of the untrained “should be done as creatively
and as unobtrusively as possible” and be on its guard against advocates
who, in trying to attract and upgrade listeners, wind up being either patronizing
or heavy-handed. “Untrained audience members,” Kraus said, “are not stupid.
Anyone trying to educate the people in this market segment should approach
them as the teacher of a night school comprised of late-blooming philistines
approaches her or his clientele: respectfully and very, very carefully.”
Above all, classical music public radio needs to learn how to leverage
the pivotal role it plays within the classical music industry, an industry
characterized by the unfortunate inability of many of its major players
to work together.
Classical music public radio has two enormous advantages. Although it lacks
a formal network designation (aside from NPR, which many listeners assume
is the umbrella for all classical music public radio and which has too
many disparate interests to adequately represent the unique growth potential
of classical music public radio), it has two powerful resources, widespread
public access and a distinct musical genre, that could allow it to function
as a broad national network. Such a network would have tremendous power
to reach out and communicate with one voice without sacrificing local and
regional identities, and to stabilize and increase growth and financial
prosperity without compromising agreed-upon standards and goals.
To take this step, classical music public radio needs to think of its listeners
not as
financial
supporters mired in a co-dependency relationship, but as financial stakeholders
in a system where the growth of special interests and niche markets within
the larger whole would represent a core value as much or more than merely
providing pleasant background music or news-and-information programming.
The second advantage is that, at a time when media exposure is paramount
to financial success, classical music public radio should understand how
to use the media comprehensively to explain itself to the public and promote
its goals.
In fact, classical music public radio could move forcefully to the forefront
of the cultural entertainment industry by implementing a national public
relations and marketing initiative on behalf of its stations through the
general print and broadcast media.
Like similar national initiatives on behalf of other industries, a national
classical music public radio initiative based in communications would create
a unified vision, identity, and action plan through a comprehensive internal
dialogue, then implement it through a range of communications and promotional
activities, operated as a single entity under the aegis of an aggressive
governing body (such as AMPPR) that would provide the resources for making
decisions about how to respond to the industry’s business challenges and
opportunities.
Of course, in order to communicate effectively to the public, either through
the media or directly, an organization must know what it wants to communicate
and to understand that the simpler the message and the fewer the number
of messages, the easier it is to be successful.
It is my understanding, however, that classical music public radio currently
has neither a single set of agreed-upon messages nor any highly developed
communicating mechanism with which to promulgate the many messages it does
have. It is not surprising, therefore, that the general media, despite
their generally adequate critical and feature coverage of classical music,
are often perceived as being uncooperative, incompetent, and hostile to
classical music public radio.
Perhaps most surprising about classical music public radio’s approach to
the media is that, in an information age, the approach that is largely
unconcerned with providing information, either to the media or to the public,
about the inner workings of how classical music, taken as performing units
similar to sports teams, actually works. More often, classical music public
radio talks about music as if it were primarily a life-enhancing experience
and only incidentally a technically demanding entertainment event.
Several years ago, a first-chair player in a major orchestra advocated
more detailed media coverage of the orchestral rank and file and less of
the conductors, soloists, and composers. “By personalizing players in the
orchestra to the audience,” Los Angeles Philharmonic principal oboist
David Weiss explained, “the press could very well increase the popularity
of classical music and generate greater interest in musical events. . .
. It is all too easy to forget the precarious position of classical music
these days. Unless all of us begin thinking ahead, we risk classical music
slipping onto the endangered species list.”
In other words, classical music public radio needs to teach its audience
what makes music tick, how to identify with the rank and file making the
music and how to distinguish good performances from bad, basic skills that
are essential to most people’s enjoyment of art forms, whether they be
string quartets or professional basketball games. Above all, classical
music public radio needs to stretch itself and its constituency from listeners
to potential sponsors and beneficiaries.
What makes these prospects so exciting as the new century approaches is
that they are all possible if classical music public radio can find the
will and the leadership. If not, there is an array of competing forces
that will see the opportunity that taking a leading position on behalf
of the classical music industry in representing it to the public offers,
and be more than willing to step into the breach.
Laurence
Vittes is a principal in The WolfGang, a marketing and
communications
consulting firm specializing in the classical music
industry
with a secondary interest in general business.
He
was formerly with Naxos of America.

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